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Are footprint chart indicators allowed on free license?

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    Are footprint chart indicators allowed on free license?

    hello i am trying to install a free foot print chart indicator it is called freeprint http://emojitrading.com/freeprint/ and when i add the indicator to chart it goes blank i am wondering if it has anything to do with the fact that i am running on the free license of nt8

    #2
    Hello red404,

    Can you please send me an email at "platformsupport[at]ninjatrader[dot]com" including the free license key you have entered at Control Center-->Help-->License Key. Please put "Att Jason, 3024714" in the subject header of your email.
    JasonNinjaTrader Customer Service

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      #3
      I have same iussue what is solution

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        #4
        Hello randyparmar01,

        Can you please proceed as post #2 and send me an email with the license key you have entered in NinjaTrader.
        JasonNinjaTrader Customer Service

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          #5
          I emailed as said . is there anytime you let me know if it fixed or not

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            #6
            The license key you have entered is not related to the issue. You can import and use 3rd party add-ons with this license key.

            If the 3rd party indicator does not work as expected, please contact the vendor of this indicator to troubleshoot the issue. I'm not sure how the indicator functions or how to configure it. The vendor created the indicator and would be the best party to troubleshoot any issues with it.
            JasonNinjaTrader Customer Service

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              #7
              I understand this is an old post but wanted to inform others if they come across this post as I did.

              The reason you are seeing a blank chart is that you didn't add the software license key. Which is done through the control center, help, emoji license manager. If you don't see that option you have not imported the indicator yet or correctly. See their website for installing the 32 or 64-bit version of the indicator.

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