Installer not working

[danfra]

Edit: please disregard. It worked after restarting computer.

Hi.
Just downloaded the installer for the new version, but it is not working, as attached. Thank you.

[NinjaTrader_ShawnB]

Hello danfra,

Thank you for your post.

To resolve this behavior please take the following steps:

NOTE: This will NOT remove any of your indicators, workspaces, charts, connections, or other settings provided you DO NOT delete the NinjaTrader 8 Folder in the My Documents directory of Windows.

• Click the following publicly available link: https://support.microsoft.com/en-us/...led-or-removed

• Press Run Now and run from location.

• Once the ms fix it tool has launched, accept the Microsoft terms.

• Detect problems and let me select the fixes to apply -> Once the scan has finished select the uninstalling option.

• Select NinjaTrader 8 from the list -> Select all checkboxes -> Next -> Yes, try uninstall

• Once complete it will either give a successful message and the utility can be closed out.

Then in a Windows File Explorer. Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists and reboot your PC.

Navigate to the My Documents directory of Windows and delete the NinjaTrader 8 Folder there as well.

Finally, please try and install NinjaTrader again.


Please let us know if you continue to see the same behavior.