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Strategy RARELY disabled and terminated with no apparent reason

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    Strategy RARELY disabled and terminated with no apparent reason

    THIS IS AN INFORMATIONAL POSTING ONLY. NO NEED TO RESPOND.

    This strategy has executed many hundreds of trades flawlessly; but very rarely it gets disabled, so perhaps a REASON for that would be helpful.
    This is an extremely complex custom Order Entry strategy, and I very rarely experience any issues; so I don't have much to complain about !!!!

    This is the PRIOR version; and does not reflect the latest 8.0.24.2 version to which I have just today updated (but not yet thoroughly tested). I'll
    report if this happens with the latest 8.0.24.2 if/when I see it.

    With an NYC-based dedicated server; trading the MNQ/NQ contracts, I can achieve a ROUND TRIP Market Order time of 60 milliseconds for Order Entry, so I
    am VERY impressed with the speed and overall stability of NinjaTrader 8. GREAT ENGINEERING !!!
    Only VERY RARELY do I receive this disablement.

    As you can see, after the disable; I used the platform's Account Position closure; to get flat;

    In fairness, it must be noted that this is running a RITHMIC LEELOO account; and so perhaps actions taken by an admin at RITHMIC
    could possibly prompt NinjaTrader to disable the strategy; other than that, I don't suspect any other reason. THANKS !!! EXCELLENT PLATFORM

    hyperscalper


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    #2
    Hello Hyper,

    Thank you very much for the post and your feedback about our platform.

    If you change your mind and want us to look into the reason that your strategy is disabling, feel free to send us your log and trace files so that we may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 3067261

    We look forward to being of further assistance to you.
    Melissa J.NinjaTrader Customer Service

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