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one or more candles do not appear on the chart

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    one or more candles do not appear on the chart


    Hello good day,
    I'm sorry for my bad English. I am having a problem where one of the candles does not appear on my chart, even if the data is present within the data history. The candle of May 25, 2020 does not appear on my chart, but if I go to look at the data in the historical data they are there. I've tried to create a new workspace, delete all history, import the data again, reset the bd and repair bd


    Thank you all
    Thiago


    Click image for larger version

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    #2
    Hello,

    This day was Memorial Day which is a trading holiday, so a full session was not recorded on this date. The trading hours logic will merge this data into the next trading day, so the data will be combined with the next session, 5/26/20.
    Ryan S.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_RyanS View Post
      Hello,

      This day was Memorial Day which is a trading holiday, so a full session was not recorded on this date. The trading hours logic will merge this data into the next trading day, so the data will be combined with the next session, 5/26/20.
      Thanks for the quick response,
      however the index in question is the IBOV of the B3 stock exchange in Brazil, it was not a public holiday and the stock exchange normally works there.

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        #4
        Hello,

        If you right click the chart and change the 'trading hours' option to 'default 24x7', then right click the chart and reload historical data, does the issue persist?
        Ryan S.NinjaTrader Customer Service

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          #5
          Originally posted by NinjaTrader_RyanS View Post
          Hello,

          If you right click the chart and change the 'trading hours' option to 'default 24x7', then right click the chart and reload historical data, does the issue persist?

          Hi,
          That's right, problem was solved!!!

          My trading hours were at "<Use instrument=""settings""=></Use>"
          I changed to a default 27x7 as you recommended and it worked. I left it at BM&F Bovespa here in Brazil, I don't know why it changed alone ...

          Thanks guy
          Strong hug

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