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send cancels only after 30 secs more etc..

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    send cancels only after 30 secs more etc..

    Hi today in my operation i had this error , send cancels only after 30 secs. more cancels within this period will lead to logout/disable of this user. orden afectada: sell 1 limit @, after the market touch my stop loss .

    What this mean?

    #2

    Hello andresm1984,

    Thanks for writing in.

    CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

    If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:This message is a native error that comes directly from your broker indicating that you have sent too many cancellation requests in quick succession and you must wait 30 seconds before sending any more cancellations or else you will be logged out. Whenever this message occurs, we strongly advise the user to contact their broker about the message because it can indicate that your account needs additional configuration. Otherwise, you will likely continue to experience this behavior and risk getting locked out of your account.
    Last edited by NinjaTrader_Zachary; 04-29-2021, 10:45 AM.
    Zachary S.NinjaTrader Customer Service

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