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not shown unrealized P/L

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    not shown unrealized P/L

    Hi there,
    I have 2 problem with my platform( NINJA 8);
    1- unrealized P/L not shown in consul while I have a open position
    2- I can't trade in sim mode . getting error as attached pic.
    Thanks

    #2
    Hello ghiasi123,

    Thank you for your inquiry.

    1. Please answer each of the following questions so that I may assist you more accurately;
    • What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
    • What is your NinjaTrader license Key? You will find this under Help -> License Key
    • Who are you connected to? This is displayed in green on the lower-left corner of the Control Center window.
    • What part of the platform are you referring to? The 'Accounts' tab?
    2. We were recently made aware of an erroneous risk template that was added to the platform from a database update, which is the cause of the error message that you are receiving. In order to correct this item, you will need to first delete the erroneous risk templates then reset the Sim101 account.

    To remove the erroneous risk template;
    • Shut down NinjaTrader
    • On your PC, navigate to Documents/NinjaTrader 8/templates/Risk
    • Delete the risk templates titled '.xml', 'KPO.xml', and 'MES.xml'
    • I've included a video demonstration that I've made publicly available at the following link:
    Once you've deleted the erroneous risk templates, please do the following;
    • Restart NinjaTrader
    • From the NinjaTrader Control Center window select the Accounts tab
    • Right click on your simulation account and select 'Edit Account'
    • Ensure that 'None' is selected for the 'Risk' property
    • Press the "Reset" button
    • Select OK
    After completing the steps above, you should now be able to place orders in the Sim101 account without error.

    I look forward to further assisting you with item # 1.
    Zachary S.NinjaTrader Customer Service

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