So I am trying to set up a live account. I've done every step, get a lincence key and filled it in. Got a broker (Phillip Capital), funded my account. But I dindt got any inlog details to log into my account and trade with real money. Support doesnt respond to my emails... Anyone know what I can do?
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Haven't received inlog details
Collapse
X
-
Haven't received inlog details
Hello,
So I am trying to set up a live account. I've done every step, get a lincence key and filled it in. Got a broker (Phillip Capital), funded my account. But I dindt got any inlog details to log into my account and trade with real money. Support doesnt respond to my emails... Anyone know what I can do?Tags: None
- Likes 1
-
Hello KasLB,
Thank you for your post.
I do not see an account in our recourses when searching your email address. Are you in the process of opening a brokerage account? If you have already begun opening an account with a broker. When your account is ready for live trading, you will receive an email from brokeragesupport [at] ninjatrader [dot] com containing your username and steps to create your password, along with instructions to connect your account in NinjaTrader.
There will also be a link in that email where you will need to specify which exchanges you would like to receive data for.
The following link will take you to a page that details the steps required for creating a connection to NinjaTrader Continuum when you have your username and password.
http://www.ninjatrader.com/Connectio...tion-Guide.php
If your account has been funded and you have not received a username and password, please send an email to brokeragesupport [at] ninjatrader [dot] com to request your username and password.
You would also need to enter a live license key into the platform to trade live by selecting the live account in the Account drop-down menu of your chart trader and to see your live account information. Keys that begin with "@SIM" will not show live account information. You can check under Help -> License Key
Please do not hesitate to contact us for any other NinjaTrader inquiries you may have.
Shawn B.NinjaTrader Customer Service
-
Originally posted by NinjaTrader_ShawnB View PostHello KasLB,
Thank you for your post.
I do not see an account in our recourses when searching your email address. Are you in the process of opening a brokerage account? If you have already begun opening an account with a broker. When your account is ready for live trading, you will receive an email from brokeragesupport [at] ninjatrader [dot] com containing your username and steps to create your password, along with instructions to connect your account in NinjaTrader.
There will also be a link in that email where you will need to specify which exchanges you would like to receive data for.
The following link will take you to a page that details the steps required for creating a connection to NinjaTrader Continuum when you have your username and password.
http://www.ninjatrader.com/Connectio...tion-Guide.php
If your account has been funded and you have not received a username and password, please send an email to brokeragesupport [at] ninjatrader [dot] com to request your username and password.
You would also need to enter a live license key into the platform to trade live by selecting the live account in the Account drop-down menu of your chart trader and to see your live account information. Keys that begin with "@SIM" will not show live account information. You can check under Help -> License Key
Please do not hesitate to contact us for any other NinjaTrader inquiries you may have.
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by judysamnt7, 03-13-2023, 09:11 AM
|
4 responses
59 views
0 likes
|
Last Post
by DynamicTest
Today, 08:25 PM
|
||
Started by ScottWalsh, Today, 06:52 PM
|
4 responses
36 views
0 likes
|
Last Post
by ScottWalsh
Today, 07:40 PM
|
||
Started by olisav57, Today, 07:39 PM
|
0 responses
7 views
0 likes
|
Last Post
by olisav57
Today, 07:39 PM
|
||
Started by trilliantrader, Today, 03:01 PM
|
2 responses
21 views
0 likes
|
Last Post
by helpwanted
Today, 07:25 PM
|
||
Started by cre8able, Today, 07:24 PM
|
0 responses
10 views
0 likes
|
Last Post
by cre8able
Today, 07:24 PM
|
Comment