Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Unable to process order status: unable to find order XX, status "PreSubmitted"

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to process order status: unable to find order XX, status "PreSubmitted"

    Hi,
    I just started my usual workspace and got the messages which are attached. What is the matter behind the message?
    Thanks,
    Klaus
    Attached Files

    #2
    Hello Klaus,

    This error can happen with Interactive Brokers connections when you have a large amount of open positions that synch with the NinjaTrader platform. When using "connect on startup/auto-login" with an Interactive Brokers connection, it can cause the connection to hang in a yellow state (Connecting) and does not connect successful.

    If you create a manual connection with Interactive Brokers without Auto-login or Connect on Startup and you manually start TWS/Gateway and manually connect, this connection will connect eventually after all orders and positions are synched.

    Please note that the error will still appear in the log. Do you see these orders as active in the Control Center-->Orders-tab once connected?
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,
      I am not using the "Connect on start up" neither the "Auto logon" feature. The orders where displayed correctly in NT and where recognized by the strategies as I started them.
      I had a lot of orders open during the weekend, that is correct. Just wandering as I have never seen this kind of message before.
      So I pretty much can ignore them?
      Thanks,
      Klaus

      Comment


        #4
        Yes, you can ignore these messages.
        JasonNinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by selu72, Today, 02:01 PM
        1 response
        8 views
        0 likes
        Last Post NinjaTrader_Zachary  
        Started by WHICKED, Today, 02:02 PM
        2 responses
        12 views
        0 likes
        Last Post WHICKED
        by WHICKED
         
        Started by f.saeidi, Today, 12:14 PM
        8 responses
        21 views
        0 likes
        Last Post f.saeidi  
        Started by Mikey_, 03-23-2024, 05:59 PM
        3 responses
        51 views
        0 likes
        Last Post Sam2515
        by Sam2515
         
        Started by Russ Moreland, Today, 12:54 PM
        1 response
        8 views
        0 likes
        Last Post NinjaTrader_Erick  
        Working...
        X