Connecting IB account with NinjaTrader 8

[Dennis W]

Newbie setting up an IB/NT connection for first time. Using the guide here https://ninjatrader.com/ConnectionGu...nnection-Guide

When trying to access the API settings I am getting this message: "API support is not available for accounts that support commission free trading." What does this mean and where do I go from here?

[NinjaTrader_Spencer]

Hello Dennis W,

Thank you for your post.

So that I may better assist what version of Trader Workstation are you currently running? This may be found under Help > About Trader Workstation.

[Dennis W]

I am using latest build 984.1h May 20

[NinjaTrader_Spencer]

Hello Dennis,

Thank you for reply.

This version of Trader Workstation is not fully supported and I would recommend uninstalling the current version and install the version specified (978.2c) in the Interactive Brokers Connection Guide.

[Dennis W]

Rolling back to 978 makes no difference other than changing the message to "API access disabled" when trying to access the settings.

[NinjaTrader_Spencer]

Hello Dennis W,

Thank you for your post.

Please send me your log and trace files so that I may investigate further.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 3115367 ATTN Spencer F.

[Dennis W]

Thanks for your help Spencer, everything squared away now. Will I need to start up TWS or IB Gateway each time before making the NT connection?

[NinjaTrader_Spencer]

Hello Dennis,

Thank you for your post.

This is one method you may use or you may use the Auto logon option and select the appropriate Interactive Brokers program, (TWS or Gateway), and lastly, selecting the correct Auto logon path.

You will also want to enter your username and password into your Interactive Brokers Connection Guide. which is linked in post #4 above.

[Dennis W]

Will auto logon work since IB has two-factor authentication?

[NinjaTrader_Spencer]

Hello Dennis W,

This should not affect the auto log in as long as long as it is authenticated before the timeout period.