[EDIT: Uh, arguably, being false depends on how it is read. After I reread it, an 'active
connection' probably means 'a singe connection to one brokerage account'. Rats. Ok,
well, from that point of view, the statement is true.]
[EDIT-2: My explanation below can be summarized like this "Yeah, but that single connection to
one brokerage account can actually have multiple accounts associated with it. That is, multiple
accounts under one set of login credentials is possible with NTB+Continuum and NTB+Rithmic,
but not TopStepTrader+Rithmic, since their mgmt doesn't allow that, so you may want to consider
a competitor, Leeloo+Rithmic, which does allow it".]
I'm not quite sure how you worded your inquiry, but NinjaTrader Brokerage accounts
can use Continuum or Rithmic as the data provider. You just have to tell them which one
you want (they don't usually ask you, Continuum is their goto default) and Rithmic is (I think)
still an extra monthly fee (maybe $10/mon, last I knew), which is bad juju to mention when
finalizing a sale, thus if an NTB customer wants Rithmic, they have to speak up and ask for
this directly when talking to their NTB broker.
What I mean is,
The advisement to contact the "orders" email address was if you wanted to use their
NTB+Rithmic combo, since, presumably, you must agree to the extra Rithmic fee thus
making it a billing update (aka, a product 'order', from their sales dept point of view)
to your account. Thus they advised I contact the 'orders' dept to setup Rithmic on
my NTB account.
Now, let's be clear, If you were asking NTB folks about Topstep, that was a waste of time.
TopStepTrader is a completely separate brokerage company, so the NTB folks don't
want to answer your TopStep questions (technically, they're not supposed to, esp
since NTB and TST are competitors in the brokerage world), so they'll advise you to
ask TopStepTrader directly. Besides, they work for NTB, not TST, so they probably
don't know (or care to know) the answers to your TST questions. Answering TST
questions is not their job.
Ok, let's now consider two basic facts,
Fact #1: TopStepTrader accounts use Rithmic.
Fact #2: The Rithmic technology platform supports multiple accounts under one
set of login credentials. (Yep, this is true.)
TopStepTrader, however, does not allow multiple accounts under a single login. This
is a business decision that their executive management has made -- probably for
reasons of risk management, or whatever, but they've simply decided to deny (or hide)
this feature from their customers. Hide? Well, perhaps this option is only revealed to
their top performing customers, or perhaps no customer ever enjoys this feature, I dunno,
but my point is, the properties of your Rithmic connection is 100% at their discretion.
If you want multiple accounts under a single login, and you want NTB+Rithmic, just
contact NinjaTrader Brokerage and set it up, and yes, perhaps you'll need to contact
"orders" to finalize it, or whatever -- perhaps to agree to an extra monthly fee -- but
I'd say skip all the email and just speak to a warm-bodied human -- they have plenty.
If you want multiple accounts with TST+Rithmic, like I said, you'll need to contact the
TST folks, but they have a right to say "no" -- and you'll just have to live with it.
But, you don't have to live with it.
You can have multiple accounts at Leeloo, which also uses Rithmic. Leeloo is a brokerage
funding company that competes directly with TopStepTrader. Multiple Rithmic accounts
using one login is a feature that makes Leeloo+Rithmic an option worth considering, esp
if this happens to be something you're looking for.
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