My FXCM demo account

[dmnzt]

Hello everyone.

Last two days I have trouble connecting to My FXCM live data feed (demo account). Do My FXCM accounts still work with NT8?

Is there any alternative? Free or paid.

I need forex tick live and historical data.

Thank you for your time.

Dominic

[Don David]

I am having the same problem! Can any one help?

[NinjaTrader_JustinD]

Hello Don David,

Thank you for using NinjaTrader.


Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance for these files. I look forward to assisting you further.

[dmackay41]

Hello, I am having the same problem and have contacted Support via the platform email.

[Don David]

Take a look here:

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1158250-connection-status-is-yellow-since-yesterday

[jeronymite]

Today, attempting to login to my NinjaTrader FXCM Demo account which until about a week ago had been working as expected for a couple of years, I half expected to receive the message I've received in earlier attempts (Timed out), but received this Panic error instead:

Fxcm.Adapter.onLoginFailed error='19915;DAS 19915: ZDas Exception
ORA-20101:
ORA-20101: Wrong user name or password
ORA-06512: at "CFD_U10D1.ERROR", line 23
ORA-06512: at "CFD_U10D1.API", line 699
ORA-06512: at line 1
'

Given that the configured Connection in NinjaTrader has not changed, this seems to imply either that the Demo Account has been "disabled", or there is a failure in the Adapter code, or FXCM is failing to correctly validate the account.

Hoping this can be fixed, as it seems to be aberrant behaviour.

Thanks.

[fredfred]

Me too, both FXCM Demo accounts not working on two machines. Any resolution??

[NinjaTrader_JustinD]

Hello fredfred,

Thank you for your response.


Unfortunately, there is a known issue with FXCM demo accounts connecting in NinjaTrader. Currently, there is no timetable from FXCM as to when this will be fixed.

If you're a US client, I have provided a link to our site where you can request a free demo for forex data using our system, which we have confirmed is working; please be sure to check the box next to 'Forex' when filling out the form:

• https://ninjatrader.com/FreeLiveData

Once you receive login credentials from the link above, the following link will take you to a page that details the steps required for creating a connection to NinjaTrader Forex:

• https://ninjatrader.com/ConnectionGu...nnection-Guide

If you are located outside the United States, unfortunately, there is not currently a workaround until the issue is resolved by FXCM.

We thank you for your patience on this matter.

[jeronymite]

It seems the issue, whatever it was, has been rectified. My NinjaTrader FXCM Demo account is now connecting as expected. Glad this is resolved.