Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Data all messed up over last few days

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Data all messed up over last few days

    Hi
    The data seems all messed up on the charts over the last few days and just now I got this message:
    Please see attachement
    Thanks

    #2
    Hello Learner Trader,

    Thank you for your post.

    Please send me your log and trace files so that I may look into what occurred. Please send these via email and do NOT post them on the forum since they contain sensitive information.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 3136354 ATTN Zachary

    I look forward to working with you on this issue.
    Zachary S.NinjaTrader Customer Service

    Comment


      #3
      Its all working now
      It was the rollover contracts due to start tmrw Friday.
      So if anyone else is getting messed up charts , that will probably be it!
      Press OK for update

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by RookieTrader, Today, 09:37 AM
      1 response
      10 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by alifarahani, Today, 09:40 AM
      0 responses
      5 views
      0 likes
      Last Post alifarahani  
      Started by Gerik, Today, 09:40 AM
      0 responses
      4 views
      0 likes
      Last Post Gerik
      by Gerik
       
      Started by KennyK, 05-29-2017, 02:02 AM
      3 responses
      1,283 views
      0 likes
      Last Post NinjaTrader_Clayton  
      Started by AttiM, 02-14-2024, 05:20 PM
      11 responses
      185 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Working...
      X