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Error requesting bars

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    Error requesting bars

    Hello,
    I get this message: Error on requesting bars series.
    No market data permissions for BATEDE,CHIXDE,DZEDE......
    I just wanted ADS from IBIS (xetra) for example
    tnx
    frank


    Attached Files

    #2
    Hello knarfoe,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3147628" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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