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    Chart not receiving data

    Hello!

    I am using NT8 lifetime license, today 6/18/2021 I was getting ready to trade but the market opened and my NT8 stopped receiving data, I have signeg off and back in but the problem persist.

    Please help me,

    CL

    #2
    Hello andreslazor7,

    Can you tell me what instrument/expiry you have selected when you see this behavior such as ES 06-21, NQ 09-21, etc.
    Christopher J.NinjaTrader Customer Service

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      #3
      On your question was the answer, can you tell me now how to reactivate the option to receive notifications when I am suppost to change intruments. Ex: ES0621 to ES0921

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        #4
        So I can further assist can you please tell me what version of NinjaTrader 8 you have installed which can be found in the Control Center under Help->About.
        Christopher J.NinjaTrader Customer Service

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          #5
          Thanks for replying, my version is 8.0.22.1 64-bit

          Comment


            #6
            I see that you're using an older version of NinjaTrader 8. To update NinjaTrader, please follow the steps below. With this version you will be notified upon startup if there are any instruments in your workspace that are scheduled to rollover.Critical: Before running the installer, ensure NinjaTrader is closed.
            Christopher J.NinjaTrader Customer Service

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