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Tick Chart Printing Incorrectly Real Time

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    Tick Chart Printing Incorrectly Real Time

    When switching to a tick chart, the bar currently being printed will print on top of each other or flash and kind of teleport back and forth a few spaces from the previous bar. I would need to include a video for this to be apparent because the historical bars are all accurate. This issue only plagues the bar currently being printed. Makes the chart impossible to trade on.

    Using NT Continuum data feed. Any ideas?

    #2
    Hello Noongun,

    Thank you for your post.

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

    Include ticket number 3149793 in the body of the email.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once complete, you can delete these compressed folders.


    We look forward to assisting further.
    Eric B.NinjaTrader Customer Service

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