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Ninjatrader 8 Indicators not showing and not working

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    Ninjatrader 8 Indicators not showing and not working

    Hi,

    All of my indicators is not working in my ninjatrader 8 and I don't know why. I remember the last thing I did to my laptop was to clear all my internet cache and uninstall some unwanted software as well. It is probably the cause why my NT8 is not working properly now. What are your suggestions? Can I just reinstall everything in my NT8? I have a lifetime license.

    I attached my Ninjatrader 8 folder I am not sure if something's missing, please check.
    Attached Files
    Last edited by fredNT13; 06-20-2021, 10:28 PM.

    #2
    Hello fredNT13,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3149876" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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