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This account is not authorized to trade F.US.FDXS.U21

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    This account is not authorized to trade F.US.FDXS.U21

    Good Day,

    I am not receiving any market data in the FDXS 09-21 future. I can see the data whenever I open the chart, but then it stops moving and stays static.

    Everytime I try to trade this, it shows to me this advice "This account is not authorized to trade F.US.FDXS.U21".

    What can I do to solve this problem?

    Thank you.

    #2
    Hello,

    This error indicates your account is not enabled for trade this product. To enable this product, please reach out to your broker.

    If your broker is NinjaTrader, you can reach them at brokeragesupport[at]ninjatrader[dot]com
    Ryan S.NinjaTrader Customer Service

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