Cumulative Delta Values Discrepancy

[JoshuaM]

When I track the cumulative delta over the course of a trading session it ends up having completely different values compared to when I close out of that app and reload the data. Is this something to do with the data provider?
Is there any way to fix this so that they are on par with each other?

[NinjaTrader_ShawnB]

Hello JoshuaM,

Thank you for your post.

Could you please send an image to clarify the behavior you are seeing?

To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.

Click here for instructions

Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

Click here for detailed instruction

You could post the image to your forum reply, or send an email to platformsupport [at] ninjatrader [dot] com with the image as an attachment. In the email please include a link to this forum thread.


We look forward to assisting you further.

[JoshuaM]

Hey Shawn

Here is a screenshot from todays trading session.

This is what my cumulative delta looked like in real time without reloading it. I highlighted the highs and lows with the red diamond.
Ninjasupport_before_reload_2.png (1922×1039) (discordapp.com)

This is what it looked like after I closed the application and reloaded everything. The diamonds are in the same spot but the cumulative delta values are completely different.
Ninjasupport_After_Reload_2.png (1920×1031) (discordapp.com)

Thanks,

Joshua

[NinjaTrader_ChristopherJ]

Can you tell me what data provider you are connected to within NinjaTrader so I may look into this further.

[JoshuaM]

I use Rithmic

[NinjaTrader_ChristopherJ]

So I may test using your workspace settings please go to Help->Email Support and be sure to include Attn: Chris Jameson, Ticket 3184537 in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files" and "Workspace files and UI settings".

[JoshuaM]

Just sent it.

Thanks