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NinjaTrader 8 does not start

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    NinjaTrader 8 does not start

    Hello Ninjatrader Team,
    When I start NT8 application i am getting the following error, and i have also attached the trace file along with this post

    Problem Event Name: CLR20r3
    Problem Signature 01: NinjaTrader.exe
    Problem Signature 02: 8.0.20.1
    Problem Signature 03: 5dfa4c35
    Problem Signature 04: NinjaTrader.Core
    Problem Signature 05: 8.0.20.1
    Problem Signature 06: 5dfa4c31
    Problem Signature 07: 1bbe
    Problem Signature 08: 3d
    Problem Signature 09: System.NullReferenceException
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    I am using a machine with 8 gb of ram and i3 processor
    Attached Files

    #2
    Hello Sndeep,

    Thank you for your note.

    I see that you're using an older version of NinjaTrader 8. To update NinjaTrader, please follow the steps below:
    • First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
    • Click on the link: https://ninjatrader.com/PlatformDirect
    • Enter your license key and press Submit
    • Select 'Download'
    • Critical: Before running the installer, ensure NinjaTrader is closed.
    Let us know if you continue to see the same in the latest build.

    Comment


      #3
      Hello Chris,
      Thanks for the reply, Your suggestion worked.
      Last edited by Sndeep; 08-09-2021, 12:59 AM. Reason: Was able to download the latest version from the link provided

      Comment


        #4
        Hello Sndeep,

        Thank you for your note.

        Please send an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3213666" and I can assist you further personally with a direct link.

        I look forward to your reply.
        "

        Comment

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