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Upgraded and got this strange message

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    Upgraded and got this strange message

    I notice also that every time I replay - it always takes 2 goes to work - never works on the first attempt. It always goes back to 12 midday of the day I am looking at.
    Whatever time I want to look at - won't work on the first attempt.

    Just some feedback.

    #2
    Hello Mindset,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3230324" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

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