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NT8 keeps deleting indicators or tabs from my platform windows

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    NT8 keeps deleting indicators or tabs from my platform windows

    Has anyone had this issue where NT8 loads up and you discover indicators or tabs are missing from your platform charts/windows. It's getting frustrating because it's happened so many times and the only solution i've had so far is to back up from another day which means I have to redo the drawings that might have been in place before.

    Is this some glitch in the software that causes it? Also, I noticed the load time is progressively slower, not sure what is leading to this. I have a lot of RAM but seems start up has been lagging over time.

    Thanks!!

    #2
    Hello ratherbtrading,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3239299 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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