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Unhandled exception: Object reference not set to an instance of an object

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    Unhandled exception: Object reference not set to an instance of an object

    Hello,

    It looks like I deleted a simulated trading account that a strategy was referencing to, and that caused an exception every time when I start my NinjaTrader 8 platform. Please advise how I can get rid of the exception. Thanks.

    Billy
    Attached Files

    #2
    Hello billythekid72,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3241675" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

    Comment


      #3
      Hello Chris,

      Thank you for your response. I have sent you an email with the two attachments you instructed. Look forward to your assistance.

      Best regards,

      Billy

      Comment

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