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NinjaTrader
Charts Not Updating
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Charts Not Updating
I have a live connection with My Ninjatrader Continuum and the charts on any instrument are not updating in real time. I can right click and reload historical data for an update. Three instruments that I've tried are MNQ 12-21, M2K 12-21 and GC 12-21. My current version of NT8 is 8.0.24.3, 64 bitLast edited by ronaldgreene828; 09-07-2021, 07:50 AM.Tags: None
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Hello ronaldgreene828,
Thank you for your note.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3252971 ATTN Eleanore
I look forward to resolving this inquiry with you.Eleanore T.NinjaTrader Customer Service
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