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NinjaTrader
Orders and Trades times out of whack
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Hello focus333,
Thank you for your post.
Glad to assist. This may be due to setup or version in use.
Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
Who is your broker?
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
We look forward to assisting further.Eric B.NinjaTrader Customer Service
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Hello focus333 ,
Thank you very much for your reply.
Please ensure the time zone selected in NinjaTrader 8 (Tools > Options > Time zone) and TWS/Gateway (Login screen > More Options > Time Zone) are identical. I suspect they might be offset by one hour:
After changing either time zone and reconnecting, please right-click each available chart and select "Reload all historical data", this will ensure the charts are updated correctly.
Should you still notice this offset after synchronizing both time zones, please don't hesitate to let us know!Manfred F.NinjaTrader Customer Service
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