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NT8 crash

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  • NinjaTrader_Zachary
    replied
    Hello cooptae3030,

    Thank you for your post.

    There's an error that mentions a third party indicator called 'SpotGamma' right before the shut down occurs in your log files;

    2021-09-23 14:45:53:931|3|4|Indicator 'SpotGamma': Error on calling 'OnRender' method on bar 1795: External component has thrown an exception.

    However, I'd like to take a look through your trace file as well to see if I can get any added context before we conclude that this is definitively the cause of the crash. Please send me the rest of your log and trace files. You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 3278567 ATTN Zachary

    I look forward to hearing from you.

    Leave a comment:


  • cooptae3030
    started a topic NT8 crash

    NT8 crash

    Hi, my NT8 crash for no reason. This is the third time it crash this week.
    Attached Files

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