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Sim order stuck

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    Sim order stuck

    Hello, i was doing some SIM trading today connected to IQFeed and i lost the connection for a short period after being filled on a trade. It reconnected within about a minute and the trade closed out except it left 1 limit stuck in cancel pending. It wont cancel from the executions tab and doesnt seem to be a way to clear it.
    Will i need to disconnect and reconnect in order for this to clear? I didnt want to disconnect earlier as i didnt want all charts to refresh
    thanks

    #2
    Hello soulfx,

    Thanks for your post.

    We advise that you reset the Simulation account to resolve this item.

    Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account:
    • From the NinjaTrader Control Center window select the Accounts tab
    • Right click on your simulation account and select 'Edit Account'
    • Press the "Reset" button
    Please let us know if we may be of further assistance.
    Brandon H.NinjaTrader Customer Service

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