Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Bizarre data issue (I think) need help

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Bizarre data issue (I think) need help

    I have multiple workspaces that have my own indicators that I built. I use Kinetick as my data feed primarily for Forex and Futures data.

    The other day I had to add on CME data with Kinetick so I had to connect to my Interactive Brokers account at the same time as my Kinetick account.

    I got a bunch of weird float messages coming in as both were connected, my assumption was it was pulling in data from IB.

    When I finished with the IB process, I disconnected IB and only had Kinetick open.

    Since then, I have been having bizarre issues, most I have resolved, but one persists.

    With one instrument, and from what I can tell one only, AUDJPY, I cannot load more than 2200 days worth of data, even on a blank chat without my indicators. All other instruments seem to be loading fine.

    I have gone into Historical Data and removed AUDJPY to start fresh, and if I start on a fresh chart with say 100 days worth of minute data, it loads ok, i add up to 2200 and its fine, and when I go up to 2300 it hangs and never loads.

    I am thinking I may have a database corruption issue, but I am not sure, this has taken me 2 days to try to figure out to no avail. I see there is a DB repair function, but it says only do at suggestion of Ninja support.

    Any help would be appreciated, this is a huge time waste

    #2
    Hello ErikY,

    Thank you for your post.

    So we can further diagnose your system, please start NinjaTrader in Safe Mode.

    Safe Mode will prevent NinjaTrader from:
    • Loading workspaces.
    • Connecting on start-up.
    • Loading custom assemblies.
    • Getting instrument updates from the server.
    To enable safe mode, please use the following steps:
    • Exit NinjaTrader.
    • Hold the CONTROL key and double click the NinjaTrader icon.
    • Keep the CONTROL key held down until you see the Control Center.
    • You can verify you are in safe mode by going to Help -> About.
    Once in Safe Mode please connect to Kinetick and then open a new chart window to the AUDJPY with 2300 days to load.

    Does the same behavior persist?

    Spencer F.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by nandhumca, Yesterday, 03:41 PM
    1 response
    12 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by The_Sec, Yesterday, 03:37 PM
    1 response
    11 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by vecnopus, Today, 06:15 AM
    0 responses
    1 view
    0 likes
    Last Post vecnopus  
    Started by Aviram Y, Today, 05:29 AM
    0 responses
    5 views
    0 likes
    Last Post Aviram Y  
    Started by quantismo, 04-17-2024, 05:13 PM
    3 responses
    27 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Working...
    X