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Hello,
Thanks for your post.
I suspect this is a function of your Trading Hours template, which will not plot data outside of the timeframes specified. Right click on the chart> Data Series> change the Trading Hours template to The desired timeframe. This will only show the data for the times specified. You can also create custom templates with the Trading Hours window:
Please let me know if I may be of any further assistance.Marco G.NinjaTrader Customer Service
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Hello,
Thank you for your post.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "3309781 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.
We will then be able to schedule a remote support session if needed.
Thanks in advance; I look forward to resolving this item for you.
Marco G.NinjaTrader Customer Service
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