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Sound Alerts Not working

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    Sound Alerts Not working

    Hello, I've attached a simple indicator that I downloaded from Ecosystems. the Price Alert. I noticed that I do get a text alert to the alert window. however, the sound isn't working. I've also tried to use Alert method on other indicators, I get text, but no sounds. I double check that the Sound file location and it's set correctly. Any idea why it isn't working? maybe a setting in Ninja 8 or something?
    Attached Files

    #2
    Hello ginx10k ,

    Thank you very much for your post.

    I'd like to take a closer look at your platform's log & trace files, as I was not yet able to recreate this behavior.

    Could you send us these files through the platform? To do this, simply click on "Help" and "Email Support".

    Please also mention "ATTN Manfred 3318252" in the email, that way I or one of my colleagues can quickly associate your email with this post.

    Thank you in advance, I look forward to your email!
    Manfred F.NinjaTrader Customer Service

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      #3
      I had this problem. I solved it by entering the full path and filename of the sound file. Even though my sound file did exist in the 'Sounds' folder, NT8 wasn't finding it. But, entering the full path fixed the issue.

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