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NinjaTrader
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Hello ezrollin,
Thank you for your post.
You would need to use a live license key that is enabled for TD Ameritrade to resolve. If you are using a simulation license key, this is expected. Keys that begin with "@SIM" will not show live account information.
Please do not hesitate to contact us for any other NinjaTrader inquiries you may have.Shawn B.NinjaTrader Customer Service
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Hello ezrollin,
Thank you for your post.
Could you please send the log and trace from your platform to look further into this inquiry?
To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3325633 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.
We look forward to assisting you further.Shawn B.NinjaTrader Customer Service
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