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Portal Statements Scrambled

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    Portal Statements Scrambled

    Hi, I was just transferred over from Dorman and given NT Clearing login info. I'm very happy about this, but when i went to check my daily statement i was asked to view the pdf, hit continue, and then upon opening it (with every pdf viewing application I have) it was scrambled in the way you would expect encrypted text to be (windings and random characters etc..)

    Any thoughts? I am not dying to view my statements right now, but I figured since this is relatively new I should post it and of course I will need my statements eventually.

    Thanks

    #2
    Hello,

    Thanks for the post.

    Please reach out to BrokerageSupport[at]NinjaTrader.com directly for any account-related inquiries.

    Please let us know if you have any further questions.
    Melissa J.NinjaTrader Customer Service

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