I signed up for the free LIve trading license, but now I can't trade on my sim account. I also can't trade on my live account even though I though I could submit orders but at a higher commission rate.
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Hello KenBay99,
Thank you for your post.
Could you please send the log and trace from your platform to look further into this inquiry?
To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3351945 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.
We look forward to assisting you further.
Shawn B.NinjaTrader Customer Service
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