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NinjaTrader
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Hello sisenberg,
Thank you for your post.
For your inquiry, please clarify with me via email through the platform how you made these orders and the process in which you did so. Are these orders @ the same price on your chart?
You can do this by going in the NinjaTrader platform to the Control Center-> Help-> Email Support. Also please send me your log and trace files so that I may further investigate this.
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3362667
I look forward to your response.
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