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Lag when lines get visible

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    Lag when lines get visible

    Hi,

    My chart has many finite lines (lines with a start and end point) which are located outside of the visible chart region in the beginning. When I try to scroll the chart so that the lines get into the visible area then there is a significant lag before scrolling starts. It seems as if NJ does some kind of visibility check which blocks the UI thread. Is there a workaround to disable this visibility check?

    The number of lines is not the problem. Once all lines are visible scrolling works without lag.

    Regards,

    #2
    Hello Halmix,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3383389 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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      #3
      I have sent the email request.

      Comment


        #4
        Hello Halmix,

        Thank you for your note.

        I didn't see a ticket that was linked to this request, did you issue get resolved? Could you provide the ticket number for your request here or reply to the ticket with a link to this forum post so we can track those effectively.

        Thank you I'll await your reply.
        Heath R.NinjaTrader Customer Service

        Comment


          #5
          I am currently in email contact with one of your staff regarding the issue.

          Comment

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