Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Ninja Trader 8 issues today
Collapse
X
-
Hello JTizz,
Thank you for your inquiry.
In order to properly diagnose the issue, I'd like to take a look at your log and trace files. Please send me your log and trace files via email, as well as your workspaces so that I may investigate.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Expand the 'Other files' section and check the box next to 'Workspace files and UI Settings'
Please reference the following ticket number in the body of the email: 3427538 ATTN Zachary
I look forward to further assisting you with this.Zachary S.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by nightstalker, 05-04-2024, 02:05 PM
|
5 responses
53 views
1 like
|
Last Post
by nightstalker
Today, 12:13 AM
|
||
Started by MSerag, Yesterday, 11:52 PM
|
0 responses
6 views
0 likes
|
Last Post
by MSerag
Yesterday, 11:52 PM
|
||
Started by DynamicTest, Yesterday, 11:18 PM
|
0 responses
3 views
0 likes
|
Last Post
by DynamicTest
Yesterday, 11:18 PM
|
||
Started by dcriador, Yesterday, 01:43 AM
|
3 responses
20 views
0 likes
|
Last Post
by dcriador
Yesterday, 11:17 PM
|
||
Started by smartromain, Yesterday, 10:50 PM
|
0 responses
5 views
0 likes
|
Last Post
by smartromain
Yesterday, 10:50 PM
|
Comment