Please advise what I can do do correct this issue
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Price on DOM and Chart is different. NT8
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Price on DOM and Chart is different. NT8
I am continually having issues with NT8 charts using Volume Bars and Renko bars in such that the price displayed is incorrect. I first notice this sometimes when I try to move a Stop order and NT8 tells me I cant do this because I am moving the stop to a place not available with current price. Then I check the DOM and my DOM shows an entirely different price. Then I switch time frames on my chart to say 15min and the price corrects.
Please advise what I can do do correct this issueTags: None
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Hello xiinteractive,
Thank you for your post.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3476611 ATTN Spencer F.
Spencer F.NinjaTrader Customer Service
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