No price data

[Riverend]

Not receiving price data from continuum on my charts

[NinjaTrader_Spencer]

Hello Riverend,

Thank you for your post.

Markets will be closed on Friday, April 15th due to Good Friday.

The trading hours of many products and exchanges will change in observance of this holiday. The schedules and changes for the main products are listed below:

• https://ninjatrader.com/NTEmail/2022...iday-2022.html

The CME Group holiday schedule can be found at the following publicly available link:

• https://www.cmegroup.com/tools-infor...-calendar.html

For any other product or detail, please refer to the holiday schedules of the exchanges.

Please let us know if we can be of assistance.

[Giorgetto]

Hello,
why the good friday is marked as early close?
My indicator is not working correctly, and I've solved changing it to Full Day.

Thanks.

[NinjaTrader_Spencer]

Hello Giorgetto,

Thank you for your note.

This was resolved on the server side definitions for the Trading Hours and a restart of the platform will resolve.

Please let me know if I may be of any further assistance.

[Giorgetto]

Thank you.

[Giorgetto]

Hello,
Have you checked also others trading hours?
Because I've just verified the "CME FX Futures ETH" has the same issue.

Thanks

[NinjaTrader_Spencer]

Hello Giorgetto,

Thank you for your note.

I have reported this to our Development Team to investigate further.

Thank you for your patience.

[Giorgetto]

Hello again,

it looks like restarting the platform is not working for US Indexes trading hours.
Can you check it?
Thanks.

[NinjaTrader_Spencer]

Hello Giorgetto,

Thank you for your note.

This has been brought to the attention of our Development.

I will follow up with more information when I am able.

Currently the only workaround would be to manually change the Holiday to a Full day in the Templates manually.

Thank you for your patience.

[Giorgetto]

Hello Spencer,
today it looks like the platform updates the trading hours from your servers and reset the config for Good Friday, I've changed it to "Full Day" and now still shows "Early close".
Can you check it in server side?

Thanks,

[NinjaTrader_Spencer]

Hello Giorgetto,

Thank you for your post.

I was able to test once more and it appears the server definitions still have the Early Close listed.

I have brought this to the attention of our team once more and confirmed it is slated to be changed on the next round of changes.

I apologize for the delay and please let me know if I may be of any further assistance.

[Giorgetto]

Hello Spencer,
thanks for your time and effort.
Could you take a look at this post as well:
https://ninjatrader.com/support/foru...g-hours-fx-eth
Same issue there, I think one early close is missing on FX trading hours, you have all details in the post with attachment as well.

Thanks.
Regards,

[Giorgetto]

Hello Giorgetto,

Thank you for your post.

I was able to test once more and it appears the server definitions still have the Early Close listed.

I have brought this to the attention of our team once more and confirmed it is slated to be changed on the next round of changes.

I apologize for the delay and please let me know if I may be of any further assistance.

Hello Spencer,
today I've updated my trading hours forcing it in "database management" and now I still seeing that this Good Friday is early close instead of full day.
Is it possible is still wrong?
Can you check it , please?

Thanks.
Regards.