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    Crash report

    How do I report crash report? What logs/crash dumps are needed and where to find them? I was downloading historical data using the latest version 8.0.26.0 and NT8 crashed.

    #2
    Hello cay7man,

    Thank you very much for your message.

    To send us the platform's log & trace files, please click on Help > Email Support, we can then investigate what occurred.

    Please also leave the following note in the ticket, this way we can easily associate it with your post:

    ATTN Manfred 3588039

    I look forward to your email!
    Manfred F.NinjaTrader Customer Service

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