Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Platform freezing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Platform freezing

    Is anyone else having issues with their platform freezing? I thought maybe it was my computer not being able to handle multiple charts and instruments running but it freezes with just a single instrument and time frame. This was not an issue until I updated to the latest version. Should I just uninstall and reinstall?

    #2
    Hello cbentrikin,

    Thank you very much for your post.

    I would like to take a closer look at your platform's log & trace files, as they should indicate why you are experiencing these errors. Could you forward these files to us?

    You can do this by clicking on Help > Email Support.

    Please also leave the following note in your email, as this allows us to associate it with this post: ATTN Manfred 3623572

    I look forward to your email!
    Manfred F.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by frslvr, 04-11-2024, 07:26 AM
    9 responses
    123 views
    1 like
    Last Post caryc123  
    Started by rocketman7, Today, 09:41 AM
    4 responses
    16 views
    0 likes
    Last Post rocketman7  
    Started by selu72, Today, 02:01 PM
    1 response
    9 views
    0 likes
    Last Post NinjaTrader_Zachary  
    Started by WHICKED, Today, 02:02 PM
    2 responses
    18 views
    0 likes
    Last Post WHICKED
    by WHICKED
     
    Started by f.saeidi, Today, 12:14 PM
    8 responses
    21 views
    0 likes
    Last Post f.saeidi  
    Working...
    X