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Losing Rithmic connection

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    Losing Rithmic connection

    Hello,

    I am losing connection to Rithmic almost every day during trading hours and I cannot re-connect until the afternoon, after the new trading day is starting (6 pm EST). I don't get any message but the connection dot stays yellow.
    RTrader Pro is able to connect without problems - which tells me the problem remains in NT.
    I'm not using the Plug-in mode.
    I did try - Database management - Reset DB - close NT - clean cache, etc - no success to re-connect (still yellow light)
    I've sent a ticket to support - no response.
    Please advise.
    Thank you.

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