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Are any of you guys able to open a Nano Bitcoin chart? BIT 07-22

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    Are any of you guys able to open a Nano Bitcoin chart? BIT 07-22

    Are any of you guys able to open a Nano Bitcoin chart? BIT 07-22

    #2
    Hello dtaylor,

    Can you please tell me to what broker/data feed you connect in the NinjaTrader platform. Could it be the BIT futures is not included for your broker/data feed connection?
    JasonNinjaTrader Customer Service

    Comment


      #3
      Thanks for the reply. Ninja Trader continium.

      Comment


        #4
        Can you please send me your log and trace files so that I may investigate.

        You can do this by going to the Control Center-> Help-> Email Support

        Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

        Please reference the following ticket number in the body of the email: Att Jason, 3683305
        JasonNinjaTrader Customer Service

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          #5
          thank you sir, I just needed to update my instrument list. All good now.

          Comment


            #6
            But I still have issues with BIT. I don't see it.

            Comment


              #7
              Hello ScalperSpecltr,

              You may type in the instrument in the Instrument field of most NinjaTrader windows. For example:
              • Left click in the Instrument field first and hit Backspace on your keyboard.
              • Type in BIT 07-22 and hit Enter on your keyboard.

              If you like to add instruments to instrument lists, please follow the steps below.
              • Go to Control Center-->Tools-->Instrument Lists.
              • Click the instrument list on the left side.
              • Click add on the right.
              • Type BIT 07-22 and hit Enter on your keyboard.
              JasonNinjaTrader Customer Service

              Comment


                #8
                Hi ,please i need same help about BIT,i followed your instructions but ...don' work ,i see for a second "loading" on hight left of chart ...then nothing .
                Me too i have NT Continuom.Thanky ou for help !

                Comment


                  #9
                  Hello Stevetrader,

                  Can you please tell me what expiry month you have selected. Do you load historical data if you select the BIT 01-23 and use January 27th 2023 as End date in the Data Series menu of the chart?
                  JasonNinjaTrader Customer Service

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                    #10
                    Hello Jason !
                    Yes ...exactly !!

                    Comment

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