Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

My Ninjatrader Connection Problem

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    My Ninjatrader Connection Problem

    Hi

    I'm connected with my login and password to My Ninjatrader Connection (NinjaTrader Forex Data Connection Guide | NinjaTrader)

    But, when I open a Chart, the candlesticks does not appear. It's show Loading... and does not show the candlesticks.

    The connection status is GREEN.

    What should I do?

    Thank you

    #2
    See the problem.

    Comment


      #3
      Hello tff2011,

      Thank you for your post.

      This looks to be a forex demo connection if you're using the NinjaTrader Forex connection. Demos may expire and we cannot extend them. When did you receive your demo credentials? They generally would last for 30 days.

      Thanks in advance; I look forward to assisting you further.
      Kate W.NinjaTrader Customer Service

      Comment


        #4
        Originally posted by NinjaTrader_Kate View Post
        Hello tff2011,

        Thank you for your post.

        This looks to be a forex demo connection if you're using the NinjaTrader Forex connection. Demos may expire and we cannot extend them. When did you receive your demo credentials? They generally would last for 30 days.

        Thanks in advance; I look forward to assisting you further.
        I have the same issue at the original post. My charts won't load but the 1 day data loads.

        Comment


          #5
          Hello Nas1993,

          Thank you for your reply.

          What data connection(s) are you currently connected to? NinjaTrader Forex? Or a different connection?

          Thanks in advance; I look forward to assisting you further.
          Kate W.NinjaTrader Customer Service

          Comment


            #6
            Originally posted by NinjaTrader_Kate View Post
            Hello tff2011,

            Thank you for your post.

            This looks to be a forex demo connection if you're using the NinjaTrader Forex connection. Demos may expire and we cannot extend them. When did you receive your demo credentials? They generally would last for 30 days.

            Thanks in advance; I look forward to assisting you further.

            My account has at least 3 years, I always extend the credentials after 30 days. It worked all these years. It still connect, but does not show the candlesticks.

            My username is my e-mail.

            Comment


              #7
              Any solution?

              Comment


                #8
                Hello tff2011,

                Thank you for your reply.

                I've looked into this and it looks like there is currently an issue with the NinjaTrader Forex connection and demos are not currently working in the platform. Our team is aware of this and is working to resolve it. I'll let you know as soon as I have further information or a fix.

                Thanks in advance; I look forward to assisting you further.
                Kate W.NinjaTrader Customer Service

                Comment


                  #9
                  Thank you, I always use this website to renew my account.

                  https://ninjatrader.com/ExtendForexData



                  Originally posted by NinjaTrader_Kate View Post
                  Hello tff2011,

                  Thank you for your reply.

                  I've looked into this and it looks like there is currently an issue with the NinjaTrader Forex connection and demos are not currently working in the platform. Our team is aware of this and is working to resolve it. I'll let you know as soon as I have further information or a fix.

                  Thanks in advance; I look forward to assisting you further.

                  Comment


                    #10
                    Originally posted by NinjaTrader_Kate View Post
                    Hello tff2011,

                    Thank you for your reply.

                    I've looked into this and it looks like there is currently an issue with the NinjaTrader Forex connection and demos are not currently working in the platform. Our team is aware of this and is working to resolve it. I'll let you know as soon as I have further information or a fix.

                    Thanks in advance; I look forward to assisting you further.

                    It's working again...
                    Thank you

                    Comment

                    Latest Posts

                    Collapse

                    Topics Statistics Last Post
                    Started by sidlercom80, Today, 02:16 PM
                    0 responses
                    3 views
                    0 likes
                    Last Post sidlercom80  
                    Started by EulaRobin, Today, 04:23 AM
                    0 responses
                    15 views
                    0 likes
                    Last Post EulaRobin  
                    Started by Pendergrast, Today, 03:39 AM
                    0 responses
                    15 views
                    0 likes
                    Last Post Pendergrast  
                    Started by Research101, Today, 01:46 AM
                    0 responses
                    20 views
                    0 likes
                    Last Post Research101  
                    Started by KritiConn, Today, 12:33 AM
                    0 responses
                    16 views
                    0 likes
                    Last Post KritiConn  
                    Working...
                    X