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Attempted to send data to server 3 times with error. Will not send for 5 minutes

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    Attempted to send data to server 3 times with error. Will not send for 5 minutes

    What does this error message mean? Source OptionsManager "Attempted to send data to server 3 times with error. Will not send for 5 minutes"

    #2
    Hello flybuzz,

    Thanks for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN Sergey'.

    Please also provide a screenshot of the error you are seeing occur.

    Lastly, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance; I look forward to resolving this item.
    Sergey S.NinjaTrader Customer Service

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