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Help, cannot download NinjaTrader 8! (Please restart your server...)

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    Help, cannot download NinjaTrader 8! (Please restart your server...)

    If I go here:

    https://ninjatrader.com/PlatformDirect

    To download the latest version of NT8, and I type in my license key, I get a dialog that says "Processing" that never goes away.

    I have also tried the @SIM key provided in this thread:

    https://ninjatrader.com/support/forum/forum/ninjatrader-8/add-on-development/1216327-example-of-microsoft-one-drive-trashing-my-nt8-dev-session

    Same thing. I have tried both Chrome and Edge on multiple machines. I have also tried the "Free! Download Now" link in the lower right corner. At this point, I think it is a server issue on the NinjaTrader side.

    Help! I have a rare free day to really work on my algo, and I figured I would start out by resolving the conflict with NT8 and OneDrive that trashed my NT8 project earlier in the week.

    So I've deinstalled NT8 as per the instructions, but now I cannot download a version so I can reinstall it.

    I realize it is a Sunday, but if anyone see this and can help, that would be great. I cannot tell you how frustrating it will be if this day ends up being wasted b/c of this.

    Thanks in advance for any help you can provide.

    Cheers.

    #2
    I am having the same issue.

    Comment


      #3
      Ok, I found an old NT8 msi file in the download directory of one of my machines, so I am back up and running, but it would be great if you could make the download process work again so I can get back to a newer version. Thanks.

      Comment


        #4
        Hello,

        Thank you for your post.

        This issue was reported to our IT Department and has been resolved.

        Let me know if I may be of further assistance.
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Thank you, much appreciated!

          Comment

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