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    Tick Data

    Can anyone tell me please why I can only get 7 days of tick data ? I can get 50 days lookback with 5 minute charts, however I need 50 days look back with tick charts as well. Im using both Continuum and Kinetick. Thank you
    Last edited by AndyM; 11-28-2022, 11:49 AM.

    #2
    Hello AndyM,

    Thank you for your post.
    You should be able to load 50 days of tick charts by configuring the Data Series window for your chart.
    • From your tick charts, right-click and select> Data Series
    • Set the value of the following parameter to 50: [Properties>Time Frame> Days to load]
    • Press 'OK'
    Please let me know if I may be of any further assistance.

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      #3
      I did say that I was able to load 50 days of 5 minutes charts wouldn’t you think I would do the same with tick charts. So no you’re suggestion above does not work I only get 7 days even though input 50 days

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        #4
        I was able to work it out for myself. Firstly I tried to reset/repair database then close and restart but that didn't work. I then deleted config.xml and UI.xml and that worked. I now have 50 days lookback for tick charts. I'm not sure what those 2 things do though.

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