Strange issue with data feed

[tradera617]

Hi,

I experience this weird issue with Rithmic data where occasionally the data on the chart will be lagging behind the actual market data; or at least that is my diagnosis.

You can see in my image, my market order got filled at a price the chart is indicating hasn't even been reached yet. The active renko bar is a good distance above the sell order.

This happens more often then I'd like frankly.

Can anyone provide any insight on how to mitigate these occurrences?



NinjaTrader_ChelseaB - Hi. Just tagging you since you appear to be most knowledgeable on the subject when I look around the forum. Curious if you've seen this behavior before and your thoughts. Thanks!

[NinjaTrader_ChristianN]

Hello,

First, I highly recommend going through our Performance Tips, which outline all the best methods for reliable performance from NinjaTrader on any computer.

Be sure to install all available updates for your PC from the Windows Settings > Update and Security page as well. Manually check for updates here, and reboot your PC after any are installed.

If you are using any 3rd-party add-ons, please keep in mind that we do not control how well they will perform and that the more you ask of NinjaTrader to load on your charts, the more it pushes your PC which may result in freezing or lagging behavior.


You may also clear old historical and cache data by doing the following:

• Shut down NinjaTrader 8
• Go to the 'Documents/NinjaTrader 8/db' folder on your computer
• Remove the files within the 'cache', 'day', 'minute', and 'tick' folders
• Important: Do not remove any other files within the NinjaTrader 8 Documents folder

When you restart NinjaTrader 8, you may notice a slightly longer initial load time as all historical data on your charts is re-downloaded, but your overall performance should be better.