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NinjaTrader
TDAmeritrade authorization not working
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Hello splash88,
Thank you for your post.
So that we may investigate further, please write us an email: Support[AT]Ninjatrader[DOT]com.
>>Please follow the steps below to manually attach your log and trace files to your email so we may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Eduardo R.NinjaTrader Customer Service
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Hello splash88,
Thank you for your reply.
I am sorry you have not yet received a response.
Can you please send us an email again?
Support[AT]Ninjatrader[DOT]com.
>>Please follow the steps below to manually attach your log and trace files to your email so we may investigate this matter further.- Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
- Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Please mention 'Case 03663556' in the body of the email.
Eduardo R.NinjaTrader Customer Service
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