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Market Analyzer tab: Unhandled exception

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    Market Analyzer tab: Unhandled exception

    Hello,


    I'm with the version 8.0.1.0 64-bit on Windows 8.1

    I get the following error when I try to add instrument into a tab of Market Analyzer.

    Error: Unhandled exception: Object reference not set to an i nstance of an object

    Steps:
    1) Open Market Analyzer
    2) Within a tab (I've multiple tab for listing stocks by industry), I right-click to get the contextual menu
    3) Then I move my mouse over the first option "Add Instrument(s) ->" and I don't have time to click on it, the error message above gets displayed.

    I restarted the application, I tried with existing and new empty tab, and the error still remain.

    What could I do ?


    Best regards,

    #2
    Hello,

    Thank you for contacting us to report this item.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20161114XXXXX.txt'.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      the same here
      https://www.screencast.com/t/S3rM2vGs8
      NT 8.0.17.2 64-bit.

      Comment


        #4
        td_910,

        Thanks for posting.


        I would recommend taking the same steps to write in mentioned in the last reply. However, for your case I would instead need to review a copy of the files that are named 'trace.20190705.XXXXX.txt'.
        Drew O.NinjaTrader Customer Service

        Comment

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