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Incorrect Bars
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Thanks for sending information to us. This data may be helpful for testing in the future but I was not able to immediately isolate and reproduce the problem. I sent you another email asking if we might be able to log into your computer. If you are open to that, please send us an email the next time this happens and reference Ticket # 1609586
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Hi,
Looks like Chris is out today - just so I can check in on your email, can you let me know the ticket # you should have received on confirmation of receipt from our help desk? Thanks
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Incorrect Bars
I had to post this again because the 'beta' part seems closed and won't let me add to the existing thread.
Version 8.0.1.0 64-bit, Windows 10, NinjaContiuum data feed
Problem: A 20 second chart...everything is fine....make some changes to the chart...
I suddenly shows 7 minute bars for current day
Specific Steps I did before the error....
1. Created 20 second chart with Tick Replay enabled......(everything fine)
2. Removed some indicators...turned Tick Replay off....(everything fine)
3. Changes the Days to Load" from 30 to 3....(chart freaks out and gives invalid bars).
This same issue occurred inn RC2....I posted the information...Chris Jameson asked me to send info if it happened again....(which I did this morning and hopefully he gets trace files, database, etc. ). 'Tags: None
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