GC incorrect server update. wrong data rollover 12-16

[drecio]

Hi, something went wrong today with the GC contract. NT8 asked me to update the GC with new server data, I did, but after that the data is wrong.

NT7 has the correct below data, so I could fix it in NT8.
GC 12-16
Rollover date Jul/26/2016
Offset 7.7

[NinjaTrader_DrewO]

Hello,

Thanks for your post.

Could you please provide a screenshot of what you are seeing?

To send a screenshot with Windows 7 or newer I would recommend using Window's Snipping Tool.

https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots#1TC=windows-8

Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

https://take-a-screenshot.org/

[drecio]

Thank you Drew,

You can see it by yourself, using the default updated GC 12-16 that NinjaTrader did 2 days ago
Rollover Aug 28 or something like that
pls compare it with the correct rollover which should be
Rollover date Jul/26/2016
Offset 7.7

Just open up a 60m chart of 12-16 GC backadjusted data with for example 180 days of data. Then go to August, you'll see spaced tiny bars because the open interest and volume rollover actually changed on Jul 26 instead of Aug 28 which is what NinjaTrader wrongly updated